Terms & Conditions

Last Updated: October 2026

Welcome to Navjeevan Herbals (navjeevanherbals.in), operated by Pratiraj Herbal Pharmacy (“we,” “us,” or “our”). By accessing or using this website, or by placing an order through the website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General & Account Eligibility

By using this website, you confirm that you are 18 years of age or older, or that you are accessing the website under the supervision and consent of a parent or legal guardian.
You are responsible for providing accurate information, including your name, contact number, billing details, and delivery address.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

2. Products & Services

Navjeevan Herbals provides an online platform through which customers can purchase Ayurvedic products, hair-care products, wellness formulations, and other personal-care products manufactured or marketed by Pratiraj Herbal Pharmacy.

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, and other information displayed on the website are accurate and up to date.
Product images are provided for reference. Actual packaging, colour, labelling, or appearance may vary slightly due to screen settings, packaging updates, or batch variations.
Product availability is subject to stock levels.

3. Pricing, Orders & Payments

All prices displayed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
We reserve the right to correct pricing, product information, or availability errors and may cancel an order where an incorrect price or product information has been displayed.
If a prepaid order is cancelled by us due to pricing errors, stock unavailability, or other valid reasons, the applicable refund will be processed to the original payment method.
For Cash on Delivery (COD) orders, customers should ensure that they or an authorized person is available at the delivery address to receive the order and make the required payment.
An order is considered confirmed only after successful payment confirmation or order acceptance by us, as applicable.

4. Ayurvedic Products & Health Disclaimer

Our products are formulated using Ayurvedic ingredients and traditional formulations. Individual experiences and results may vary depending on factors such as hair type, skin type, scalp condition, usage, and lifestyle.

Product information provided on this website is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
If you have a known allergy, sensitive skin, or any specific medical concern, consult an appropriate healthcare professional before using a product.
We recommend performing a 24-hour patch test before applying a product extensively.
Discontinue use and seek appropriate professional advice if you experience significant irritation or an adverse reaction.

5. Intellectual Property

All content appearing on this website, including but not limited to:

Brand names and trademarks
Navjeevan Herbals, Amrit Navjeevan, Alpic, Artho King
Logos and packaging designs
Product photographs and graphics
Website text and written content

is owned by or used with the authorization of Pratiraj Herbal Pharmacy and is protected by applicable intellectual-property laws.

No content may be reproduced, copied, modified, distributed, or commercially used without prior written permission, except where permitted by applicable law.

6. Limitation of Liability & Indemnity

To the extent permitted by applicable law:

We shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
We are not responsible for delays caused by circumstances beyond our reasonable control, including extreme weather, natural events, courier disruptions, regional restrictions, or other unforeseen circumstances.
You agree to use the website and products responsibly and in accordance with the information and instructions provided.
You agree to indemnify and hold harmless Pratiraj Herbal Pharmacy, its proprietors, and authorized representatives from claims or losses arising from your misuse of the website, violation of these Terms, or unlawful activities.

Nothing in these Terms is intended to exclude or limit any rights or protections available to consumers under applicable Indian law.

7. Governing Law & Jurisdiction

These Terms & Conditions and any disputes arising from your use of this website or purchase of our products shall be governed by the laws of India.

Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in Kanpur Nagar, Uttar Pradesh.

Contact Information

For questions regarding these Terms & Conditions, please contact us:

Brand: Navjeevan Herbals (Pratiraj Herbal Pharmacy)
Registered Office: J-792, Gujaini, Kanpur Nagar, Uttar Pradesh – 208022, India
Email: pratiraj.herbal@gmail.com
WhatsApp / Phone: +91 9336111494