Refund Policy

 

We strive to ensure that you are completely satisfied with your purchase from our hair oil website. However, if you are not entirely happy with your order, we offer a hassle-free refund policy to provide you with a satisfactory resolution

Refund will be initiated within 7 working days

Eligibility for Refunds

To be eligible for a refund, please ensure that you meet the following criteria:

1. You must initiate the refund process within 5 days of the purchase date.
2. The product must be unused, in its original packaging, and in the same condition as when you received it.
3. Proof of purchase, such as an order number or receipt, is required.

Refund Process

If you meet the eligibility criteria mentioned above, you can request a refund by contacting us through one of the following methods:

1. WhatsApp:

Please message us on WhatsApp at 9336111494 with your refund request. Provide the following information:

• Your full name
• Order number
• Reason for the refund request

Our customer service team will review your request and guide you through the refund process. Please note that refund processing times may vary depending on your payment method.

2. Gmail:

You can also reach out to us via email at info@navjeevanherbals.in regarding your refund request. Include the following details in your email:

• Your full name
• Order number
• Reason for the refund request

Our dedicated support team will promptly respond to your email and assist you in processing your refund.

Refund Confirmation

Once your refund request is approved, we will notify you via WhatsApp or email. The refund will be processed using the same payment method you used for the original purchase. It may take some time for the refunded amount to appear in your account, depending on your bank or payment provider.

Contact Us

If you have any further questions or concerns about our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure a seamless experience.

• WhatsApp: 9336111494
• Email:info@navjeevanherbals.in

We appreciate your trust in our hair oil products and aim to provide excellent customer service throughout your shopping journey.